Effective Date: 12/13/2024

At Unique Freight Carriers Inc (“we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage with our services, including our website, mobile applications, and any other services we offer.

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: This may include your name, address, phone number, email address, and other identifying information when you create an account, request services, or interact with us.

• Payment Information: When you make a payment for our services, we may collect payment-related details such as credit card numbers, billing address, or bank account information.

• Vehicle and Shipment Data: We may collect data related to shipments, including pickup and delivery locations, freight details, tracking information, and delivery status.

• Log Data: When you use our website or mobile app, we may automatically collect information such as your IP address, device type, browser type, and interactions with our site or services.

• Cookies and Tracking Technologies: We use cookies to enhance your experience on our website, track usage patterns, and customize your experience. You may disable cookies through your browser settings, but this may limit some functionalities of our services.

 

2. How We Use Your Information

We use the collected information for various purposes, including:

• To provide and operate our trucking and delivery services.

• To communicate with you regarding your shipments, payments, and updates on your services.

• To process payments and manage billing information.

• To improve our website, services, and customer support.

• To send marketing communications, newsletters, and offers if you have opted in.

• To comply with legal obligations and resolve disputes.

 

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in delivering services (e.g., payment processors, GPS tracking services, or cloud storage providers). These service providers are required to protect your information and may only use it for the purposes we specify.

• Legal Compliance: We may disclose information if required by law, such as in response to subpoenas, court orders, or regulatory inquiries, or to protect our rights and the safety of others.

• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred as part of the transaction.

Privacy Policy for SMS and Communication

At Unique Freight Carriers Inc, we respect your privacy. By using our SMS and communication services, you consent to the collection and use of your personal information as outlined below.

Information Collected:

• Name, phone number, and business details

• SMS communication logs and service-related messages

How We Use Your Information:

• To send updates, alerts, and notifications related to trucking services

• For customer support and operational communication

 4. Data Security

We take the security of your information seriously and implement reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no security system is completely foolproof, and we cannot guarantee the absolute security of your data.

 5. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, we will securely delete or anonymize your data.

 6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, such as:

• The right to access the personal information we hold about you.

• The right to correct or update inaccurate or incomplete information.

• The right to request the deletion of your personal information.

• The right to opt out of marketing communications.

• The right to withdraw consent for the processing of your data (if applicable).

To exercise these rights, please contact us.

 

7. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete such information.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to periodically review this Privacy Policy for any updates. Continued use of our services after changes to the policy constitutes your acceptance of those changes.

 

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at:

Unique Freight Carriers Inc

13156 Francisco Ave Ste C, Blue Island, IL 60406

Phone 708-907-3070